Latest News & Blogs

Behind the App: The Team Powering DAMAGE iD When people think about technology, they often focus on what it does. Faster inspections. Clearer documentation. Fewer disputes. But behind every feature, every update, and every improvement in DAMAGE iD is a team of people working together with a shared purpose. This is the team powering the […]

Disputes over vehicle damage are one of the most frustrating and time consuming challenges for fleet operators and rental companies. A small scratch or dent can quickly turn into a larger issue when there is uncertainty about when it occurred or who is responsible. Without clear evidence, these situations often lead to delayed resolutions, strained […]

At DAMAGE iD, the strength of the platform comes from the people behind it. In this edition of our Meet the Team series, we are highlighting Chandrahas Boorela, a key leader who plays a major role in shaping the technology, performance, and future of the product. From Developer to Partner Chandrahas began his journey in […]

Every fleet and rental operation deals with the same challenge. Small losses add up. A missed scratch. An unreported dent. A fuel discrepancy. An insurance claim that could have been avoided. Individually, these may seem minor. Together, they can cost thousands over time. DAMAGE iD is designed to help you recover that lost revenue and […]

Fleet operators and rental agencies have always faced the same challenge. When damage appears on a vehicle, determining when it happened and who is responsible can quickly become complicated. For years, many companies relied on manual walkaround inspections and handwritten notes. While these methods worked to some degree, they often left room for disagreement and […]

DAMAGE iD began with a simple but powerful idea. Long before smartphones made it easy to capture photos, the concept of digitally documenting vehicle condition was already taking shape. The company’s founding vision centered on a problem that rental operators face every day: proving the condition of a vehicle before and after use. Today, DAMAGE […]

Creating a custom template in DAMAGE iD is a simple, guided process that anyone can follow. Whether you want a fully personalized workflow or prefer to use the standard template that comes ready to go, the platform makes it easy to set up inspections that fit your needs. Getting Started Log in to the DAMAGE […]

Every rental agency has heard it at least once: “That scratch was here when I picked up the car.” Sound familiar? While these claims may make you roll your eyes, they are a real part of everyday operations. Luckily, with the right inspection system, most disputes can be avoided before they happen. 1. The Mystery […]

Amazon Delivery Service Partners operate in a fast paced, high accountability environment. Vehicles are constantly in motion. Drivers rotate. Inspections must be completed quickly and accurately. Minor damage adds up. Disputes cost time. Manual inspections create inconsistency. DAMAGE iD was built to simplify this process without adding complexity to your operation. Built for Speed and […]

In the fast-paced world of vehicle rentals and fleet management, managing damage claims can be a major challenge. From missed damages to disputes with customers, small oversights can quickly turn into costly issues. For many companies, DAMAGE iD has become an essential tool for protecting assets, improving transparency, and simplifying inspections. Trusted by Industry Leaders […]

Manual vs AI Vehicle Inspections: What’s the Real Cost? Vehicle inspections are a critical part of fleet and rental operations. They impact accountability, customer experience, and ultimately your bottom line. For years, most companies have relied on manual inspections. While familiar, these methods often come with hidden costs that add up quickly. Today, AI powered […]

Valet operations move fast. Vehicles arrive and depart constantly. Keys change hands quickly. Drivers rotate throughout the shift. In this high volume environment, small damage can easily go unnoticed. A scratch that was already there becomes a liability. A dent discovered after an event turns into a dispute. Without proper documentation, the valet operator often […]

Fleet operators and rental agencies are under constant pressure to reduce costs while increasing accountability. At $1.25 per vehicle, DAMAGE iD delivers unmatched value for vehicle inspection. It becomes even more compelling as your fleet grows. Volume discounts now begin at just 80 vehicles, making enterprise level AI damage detection accessible to growing fleets, DSPs, […]

We’ve rolled out two small but powerful updates to make inspections and reviews faster than ever. 📸 Export All Case Photos — One Click The web portal now lets you export all photos from a case in a single download. This removes the need to save images one by one and makes it much easier […]

DAMAGE iD has a LOT to get excited about looking back on 2025. To begin, we have a Brand New Website, designed by CTO, Charlie Dalsass. https://www.damageid.com Then, Developer Lead, Chandrahas Boorela and his Team built a whole new User Interface for the Android and iOS devices…Easier Customer Experience. Ability to view previous inspection on […]

LOTS of great connections!!

We’ve made Customer Self-Inspections even easier in DAMAGEiD. You can now send the inspection link to your customers via SMS, Email, or both, ensuring they receive it quickly and complete inspections faster. CCI offers the Contactless Customer Inspection experience for DAMAGE iD. What’s New How can you send CCI link in SMS in DAMAGEiD Why […]

With the new UI, both the Rental Agent and the Customer may view the previous damage with ONE CLICK… Saves TIME, Creates TRUST, avoids confrontations….Everyone benefits.

Sat, August 16 … a night to remember! The DAMAGE iD team celebrated another exciting summer with an outing in Boston Harbor. The annual outing always includes some healthy outdoors activity and fresh air. (Some bright sunlight to offset all that green computer glare?? 🤣 🤣) After meeting at Fan Pier (Seaport District Boston), we […]

How Many DIFFERENT Shapes can you find? Actually we have MORE in our “Settings” Did you know we now have BOX TRUCKS? SUVs and VANS?