Auto Damage Assessment App from DamageiD
HOW IT WORKS
Using smartphones or tablets, furthermore allows agents to follow simple steps to photograph vehicles and gas level during checkout.
Customers review the photos and consequently are prompted – for a second time – to accept Collision Damage Waiver.
Upon return agents take new photos and flag for damage. Most noteworthy, supervisors review flagged cases, compare gas levels and communicate with customers using before and after photos.
WHAT YOU GET
GET PAID FAST FOR DAMAGE AND REPAIRS
INCREASE FUEL REIMBURSEMENT
Photographic proof lets agents show, not tell, customers about damage or fuel charges.
GIVE CUSTOMERS PEACE OF MIND
By signing off on photos, customers know they won’t be blamed for pre-existing damage.
See How It Works
DAMAGEiD in Action
Auto Rental News shows you how DAMAGEiD is “eliminating pencil and paper condition reports, selling more coverage, and increasing damage and fuel reimbursement.”– Auto Rental News, Jan/Feb 2014
|UP TO 100 VEHICLES|
|Per vehicle per year $1,980 billed anually|
|UP TO 200 VEHICLES|
|Per vehicle per year $4,800 billed anually|
|UP TO 500 VEHICLES|
|Per vehicle per year $9,400 billed anually|
|UP TO 1000 VEHICLES|
|Per vehicle per year $17,800 billed anually|
* Beta pricing is avaible for a limited time and effective for the first year of service
* The Quick Start Kit includes 1 Android phone per 100 vehicles
Are you letting customers drive away without Collision Damage Waiver (CDW)? If you are, you’re losing thousands of dollars in lost revenue.
With credit card companies increasing CDW offers to customers, many local car rental firms are finding it more difficult to upsell CDW. This is not only affecting their bottom line, it risks putting some of them out of business.
DAMAGEiD can help… our auto damage assessment app is proven to increase CDW sales across the board by systemising the upsell process.
If you’ve ever rented a vehicle, apartment building or other property to a user, it’s likely you’ve been faced with an issue regarding a damage claim. Once you’ve become an established renter for some time, this will become unavoidable; and unfortunately, the responsible parties simply aren’t held accountable for damage made to your assets. On the other hand, it is also not unheard of for damage claims to be made to the user when they did not cause any damage. These issues do not only lead to financial loss, but they can destroy customer relationships.
To avoid unnecessary disputes, you need a dependable property condition report – which is where the mobile auto damage assessment app from DamageiD comes in. With our software, you’ll have the tools you need to accurately document the property both at the time of the exchange and when it is returned. “Before” and “after“ photos are taken and stored to help you prove and collect for minor damage. You can also use this feature to monitor fuel levels if renting a vehicle.
With this instantaneous and indisputable evidence that is documented via our damage assessment software, you can have peace of mind as an owner while providing the same courtesy to your renters.
How does the auto assessment app work?
When your agent hands over the car to the customer he shows them the DAMAGEiD app. The pair of them inspect the vehicle together, taking pictures in the app as they walk around the vehicle. Once finished the agent explains to the customer that they will go through the same auto damage assessment process when the car is returned.
This has two effects: it lets the customer know that your vehicle assessment process is thorough and that he will not be able to get away with those little dings and scratches like before. It also makes him worry that his credit card insurance may not be enough to cover for any damage.
Our research shows that the end of the initial walk around is the perfect time to upsell CDW, and we’ve put a reminder in the app to prompt the agent to offer it, just so he doesn’t forget. When actioned properly the DAMAGEiD auto assessment is proven to increase CDW sales by up to 50% during the initial walk around.
Imagine how much that would mean to your business? $1000 a week maybe…
To see DAMAGEiD in action and to see how much money it could make your car rental business, contact one of our sales team on 1-508-732-5022 and we’ll arrange for a FREE demonstration.
GET IN TOUCH
|| CONTACT DAMAGEiD TO TALK ABOUT:
- Scheduling a demo
- Collecting for damage more quickly
- Selling more CDW
- Increasing fuel reimbursements
- Training your agents
- Meeting at The Car Rental Show
DAMAGEiD is a Massachusetts-based firm that provides web and mobile technology solutions to car rental companies. DAMAGEiD was established to help small and mid-sized agencies succeed, through the innovative use of technology. DAMAGEiD is a subsidiary of VERC Car Rental.
Get in Touch
63 Samoset Street, Rt. 44 Plymouth, MA 02360