📍Paris Las Vegas | Las Vegas, NV


DAMAGE iD’s AI for Damage Detection has more customization.
Select and configure specific positions in your inspection templates to automatically find damage.
Steps to select positions for AI Damage Detection
Benefits
Contact support@damageid.com to enable AI Damage Detection or for further information.
Hawkeye Claims Owners, Charlie Carvella and Matt Zabelle have solidified the integration with DAMAGE iD.
What are the benefits to a Claims Management Company joining with a digital inspection solution?
Easy answer: A quicker claim process and more accurate data to prove the before and after condition of the vehicle.
Long answer:
By using a digital inspection solution (DIS) like DAMAGE iD, The Rental company can accurately gather data to support the prior condition of the vehicle BEFORE an accident claim is made. Then, with the use of the date and time-stamp embedded in the cloud-stored image, the Insurance Company can quickly assess the situation and provide the claim a LOT faster.
Steps to integrate your DAMAGE iD account with Hawkeye Claims
Steps to create a claim in Hawkeye Claims from DAMAGE iD
“Seamless One-Click Integrations: Effortless Connectivity, Limitless Possibilities!”
Albania, United Kingdom, Ice-Land, Nicaragua, Norway, Australia, United States: Texas, California, Alaska, Hawaii, New York, Pennsylvania…
to name but a FEW of the Newest Locations of DAMAGE iD…the WORD is spreading…use this Simple, efficient digital inspection solution to monitor the condition of your shared fleet of vehicles whether they be Amazon Delivery Vans (DSPs), elite, specialty vehicles, pontoon boats or even jet-skis, DAMAGE iD will service them all by providing a high-definition Before and After History of the condition of your fleet.
Nowhere else in the world can you quickly retrieve the digital history of your fleet whether for Customer Satisfaction, Driver compliance or Insurance Integrity of Claims….DAMAGE iD offers it all….
And THIS Year alone we launched our AI Damage Detection Machine to supply a quick and accurate determination of New Damage to your fleet. We launched a Checklist feature whereby you may Customize your requirements; we launched a Compliance Report for the Amazon DSP Owner to quickly learn Who complied with the inspection that day or any other day. Finally, we launched a Sales page to showcase vehicles for after- market sales as well as added more integrations, features and security upgrades.
DAMAGE iD celebrates our Team of Developers from both the USA and off-shore India, UK and Costa Rica.
Can’t wait to see what 2025 brings!!
Using DAMAGE iD, the digital inspection solution, for the pre-inspection presents the Customer with clear, accurate, date,timed- stamped images of the condition of their outgoing rental.
They now have NO DOUBT about the condition of their rental and are assured they will NOT be held accountable for previous, outgoing damage.😉
Challenges and confrontations disappear!! A WIN:WIN decision.
Try DAMAGE iD today: www.damageid.com/free-trial/
This week, DAMAGE iD made a splash at the renowned World Travel Market (WTM) in London. A source of almost infinite energy, Paula, led our team in making powerful connections with partners old and new.
WTM, often celebrated as “the world’s most influential travel and tourism event,” gathers industry leaders, innovators, and visionaries from across the globe.
For DAMAGE iD, a company dedicated to vehicle damage detection, WTM presented the ideal platform to showcase our technology to a dynamic international audience and to connect with those reshaping the future of car rentals in the travel industry.
A Global Cast of Rental Innovators
Paula navigated a whirlwind of meetings, from celebrated clients to exciting new prospects, each bringing a unique perspective from their corner of the world.
Paula reunited with some of our longstanding clients, including FareHarbor, Nu Car Rental, and Avasa, exchanging ideas on how DAMAGE iD’s cutting-edge solution can continue to elevate their fleets and rental experiences.
Paula also made impactful new connections with Greenmotion U-Save, Advantage-EZ, Wheelsys, and Enterprise, brands with a dedication to service excellence that aligns seamlessly with DAMAGE iD’s mission of bringing integrity to rental and transportation.
It was also inspiring to catch up with our existing partner Sharefox, who shares DAMAGE iD’s focus on redefining the rental industry through collaborative, forward-thinking tech. These partners, alongside innovative players like Thermeon and TSD, represent the leading edge of rental tech.
WTM London: The Perfect Backdrop for Big Ideas
WTM is a spectacular event that brings together global leaders from across travel and tourism, setting the stage for groundbreaking ideas, partnerships, and new technologies. For over four decades, WTM has been the nexus where companies come to forge connections and set the industry agenda for the coming year. With London’s vibrant and international energy, it’s no wonder WTM is celebrated for its influence and reach, providing a forum for over 51,000 industry professionals to connect and collaborate.
As WTM draws to a close, DAMAGE iD is grateful to be part of such a forward-thinking global community.
Our presence at WTM has inspired us to keep raising the bar for damage detection and integrity in the rental industry.
We’re already looking forward to next year’s show and more opportunities to connect with industry leaders, make new friends, and drive innovation for rental companies around the globe.
Until next year, keep those rental vehicles safe, spotless, and ready for the next adventure. 🌎🚗
DAMAGE iD is proud to offer a Checklist Add-on Feature, designed to be completely customizable, empowering businesses to tailor inspections to their unique needs.
“Be like water, my friend. You put water into a cup, it becomes the cup. You put water into a bottle, it becomes the bottle. You put it in a teapot, it becomes the teapot.”
— Bruce Lee
This quote perfectly encapsulates the adaptability of our checklist feature, which can take many forms to meet your inspection needs. Here are the key features of our customizable checklist:
Key Features of the Checklist Add-on
Endless Possibilities
At DAMAGE iD, we believe in empowering businesses through innovative technology. The versatility of our customizable checklist feature opens the door to endless possibilities in digital vehicle inspections. Whether you are looking to enhance customer experience, improve data collection, or ensure thorough inspections, our solution has you covered.
Embrace the future of vehicle inspections with DAMAGE iD.
Contact us to get started with your own customizable Check list. Please don’t hesitate to reach out to our support team support@damageid.com
A Bold Mission to Washington D.C 🏛️!
DAMAGE iD has brought integrity to vehicle inspection and rental… If only integrity in politics would be next!
This week, Paula Vercollone, president of DAMAGE iD, travelled to Washington D.C. for the American Car Rental Association (ACRA) DC Conference and Boot Camp Panel.
During the instructional and educational training sessions on Monday, Paula sat the panel on “Damage Recovery”, and was asked a variety of questions on methods to capture. On the panel, Paula emphasized the importance of proof of damage – to make absolutely sure a digital capture of the vehicle condition is taken.
On Tuesday, she visited senators and representatives in DC to express the interests of the car rental industry to elected leaders.
There were dinners on both nights and plenty of time for networking and catching up with colleagues.
2024 ACRA Boot Camp was a big success. And … perhaps DAMAGE iD has brought some integrity and honesty back to Washington DC!
Are you confident that ALL of your fleet was inspected?
DAMAGE costs and cancelled routes are a DSP Owner’s biggest concern.
To improve accountability, enhance safety, improve maintenance tracking, and increase Driver confidence, DAMAGE iD has developed a Compliance Report that will show exactly who HAS NOT performed an inspection.
You need ALL your Drivers to comply for safety and maintenance issues. But each delivery company has a different timeline when inspections should be done. To ensure the expected cadence is being met, the Compliance Report allows you to break down time into days, weeks, bi-week, month and year.
For “power users” all the reports can be downloaded into Excel format where they can be filtered, sorted, etc.
The report is REAL-TIME, meaning there is no need to wait for results to compile.
Features included:
Due to the large amount of processing and data storage required, there is an additional fee for the compliance report (currently $10/month).
Check out DAMAGE iD’s Compliance Report today to ensure your renters/drivers/fleet managers/lessees are in compliance !!
While studying for the MBA, we learned of the “Hawthorne Effect“:
noun
HOW would the Hawthorne Effect be reflected by your Drivers or Renters?
When they KNOW the vehicle is “Being observed”, they will want to be more responsible with their driving. You will “Create a Culture of Caring” for your FLeet.
Using DAMAGE iD as a digital inspection tool, especially witnessed by the Driver, can form the Culture of Caring.
Give us a try: https:www.damageid.com/free-trial/
We’re excited to announce the latest enhancement to DAMAGEiD:
A fully Customizable checklist per inspection template designed to streamline your vehicle inspection process, collect more data making it more efficient and tailored to your specific needs.
Benefits of the Customizable Checklist:
Key Features of the Customizable Checklist:
2. Detailed separated Sections with descriptions:
3. Versatile Input Items:
4. Advanced Input Item Options:
This customizable checklist feature is an add-on that significantly expands the capabilities of DAMAGEiD, enabling you to conduct more thorough and accurate inspections. We’re confident that this new feature will help you maintain high standards and provide excellent service to your customers.
Contact us to get started with your own customizable Check list. Please don’t hesitate to reach out to our support team support@damageid.com
Happy inspecting!
Were you there at the Paris when DAMAGE iD celebrated its 10 year-ago launch?
Visit https://www.damageid.com/blog/ for more!!
Auto-Stickers are a way to map old damage onto new vehicle inspections.
The method helps differentiate existing damage from pre-existing damage.
Auto-Stickers means not having to label known damage over and over!
In a digital inspection, photos and video are typically taken to capture vehicle condition. The problem is, photo and video don’t always show damage every time a new inspection is taken. The employee doing the inspection might take a bad shot – cut-off, bad angle, blurry… or something temporary might “hide” the damage. For example a reflection from a strong sun, mud or snow.
This makes it difficult to know whether a damage is new – or has changed – from photo to photo.
Auto-Stickers solves this problem.
Auto-Stickers act like a real, physical “sticker” – but in the digital world. This gives the best of both the physical and digital tracking methods.
In combination with other features, Auto-Stickers can be used to let you know when damage is “introduced” to a vehicle. For example, in DAMAGE iD, Auto-Stickers can trigger an email alert to be sent when new damage is found.
Auto-Stickers are part of DAMAGE iD inspection software platform from DAMAGE iD, LLC. DAMAGE iD, LLC is a software company with headquarters in Plymouth, Massachusetts, USA.
Auto-Stickers were originally called “Carry-Forward”. Conceived in 2018 as a feature of the AI (artificial intelligence) and machine learning for DAMAGE iD. The feature was developed between October 2023 and April 2024 by Charlie Dalsass and Chandrahas Boorela, engineers from DAMAGE iD.
The idea for the name , “Auto-Stickers”, came from a long-time client, Carl’s Van Rental. Carl’s use a physical process of marking damage with stickers marked with an “X”. Because Carl’s process was very similar to the digital process DAMAGE iD had in the works by 2023, and the name “stuck”.
Trademarked and branded, the first version of Auto-Stickers was introduced in 2024 International Car Rental show, Las Vegas.
Auto-Stickers can be used to:
This can lead to improved quality of fleet, more satisfied customers, and accurate understanding of cosmetic damage across and entire fleet.
This also works for delivery and DSP customers who want to identify which driver damage came from.
The following example describes how Auto-Stickers are used to track and find new damage.
October 1 – first photo is taken, no damage deteted.
October 3 – second photo taken. New damage found. An Auto-Sticker is created.
October 5 – third photo taken. Auto-Sticker is passed to this photo – no need to mark it manually a second time.
October 7 – damage is marked fixed. Auto-Sticker is removed.
The sequence can be seen in the illustration below.
Note that:
We are excited about the AutoStickers launch. We believe this will add benefits to your inspection process and improve the quality of your fleet. As always, feel free to reach out with any questions or comments!
DAMAGE iD IOS 4.8, Android 4.4 r95 adds richer customization to make your vehicle inspection process easier.
Introducing “Your Way” Vehicle Identifier and Multiple RA Numbers…
Feature #1 “Your Way” Vehicle Identifier
This feature allows you to choose between the following options in both the app and Review Portal:
1. Unit Number
2. License Plate or
3. VIN
4. Rental Agreement (RA) Number
You can start your vehicle inspection in the way that you prefer.
You can also make a Company-wide settings for your employees.
And you can remove the fields you don’t use for a more streamlined experience.
In the Review Portal, “Your Way” Vehicle Identifier settings can be configured in your account App/Photo Settings.
On the app, you can customize your vehicle identifier using Settings (see video below).
Note: Users can change “Your Way” Vehicle Identifier locally on the app too, overriding the company-wide settings.
This is a much anticipated feature for customers with an integration with Rental Management Systems such as CarsPlus, BlueBird, Sofiac, FareHarbor. Integrated customers can now use commonly used vehicle identifiers (Unit Number, License Plate, VIN) to inspect vehicles on DAMAGEiD app. (Formerly these customers could only use Rental Agreement number).
Feature#2: Multiple Rental Agreements on single inspection
Now DAMAGEiD allows two Rental Agreement numbers in a single Case Inspection (set of before/after photos).
Inspections can store #RA_OUT as Going Out Rental Agreement and #RA_IN as Return Rental Agreement.
You can start a Return inspection with an additional updated Rental Agreement Number on the same vehicle. (In the case a new Rental Agreement number is not chosen, if the customer has an integration, DAMAGEiD automatically selects a new active Rental Agreement Number).
Visit the Google Play and Apple Appstore, for versions DAMAGE iD IOS 4.8, Android 4.4 r95.
We look forward to your feedback on these 2 great features! Email the A-TEAM to let us know how you are doing.
DSPs and delivery, lease, truck rentals, are you Excited??? You will be … when you notice the Newest silhouette shapes in the repertoire!
DAMAGE iD is very customizable. Our Templates Feature allows many different, custom configurations. For example, you can set up a template to sell your vehicle or do an inspection mid-way through a lease.
You asked for different vehicle types, and you GOT IT!
From the Review Portal go to Settings → Photo / Templates → Edit (Click Pencil). Fill in a custom position and click “S” (for “silhouettes”). See the “How-to” video.
In the app, they will appear as icons (below).
This gives our customers following silhouette options:
But remember, you can still add custom photos to the template without silhouettes!
What will you want next?
DAMAGE iD listens to our Customers. Bristol Car and Truck Rental from Ontario Canada, a Legacy User of DAMAGE iD has been using the original Sedan for nearly 10 years and requested these truck silhouettes … Voila!
Email or Call if you’d like More help in changing the Shape choices of your Inspection…OR, view the “How to” video (below) for details:
Greetings!
I’m Goutham, a dedicated master’s student studying A.I. at Northeastern University. I am currently serving as an A.I. intern at DAMAGEiD, and am passionate about creating new cutting-edge technology to solve real-world challenges.
My journey in the field of artificial intelligence has led me to contribute to the innovative work at DAMAGEiD, where I focus on developing advanced models for damage detection and “carry forward” solutions in the realm of vehicle assessment.
Read more below about these specific models.
Damage Detection Model:
One of our primary accomplishments is the creation of a robust damage detection model. This model is finely tuned to identify various types of damages, from clear-cut scratches and paint scratches to dents, dings, and even more severe issues like breakages. By employing state-of-the-art AI techniques, we’ve empowered our system to provide a comprehensive analysis of vehicle conditions, ensuring a meticulous and accurate assessment of damages.
“Carry Forward” Model:
Another achievement is our carry forward model. This intelligent system possesses the remarkable ability to remember existing damages in vehicles. For instance, if a customer rents a car with pre-existing damages and returns it with additional issues, our carry forward model excels at distinguishing between the old and new damages.
This capability enables us to charge customers only transparently and fairly for the damages they’ve incurred during their usage, streamlining the billing process, and enhancing customer satisfaction.
As evident in the provided images, our model adeptly retains the information of previous markings and accurately predicts their positions, even when the perspective of the image is modified. This unique feature ensures that our model preserves details of old damages when the damage detection model is applied to a returning vehicle.
We hope you’re as proud of this progress as we are at DAMAGE iD…We anticipate its completion and launch this April at the ICRS in Vegas where we will be celebrating our 10th year Anniversary…we’ve come a Looong way, Baby!!
Does your Company use a Digital Inspection Solution? DAMAGE iD will solve all your needs.
Can’t wait to re-connect!!! www.damageid.com/free-trial/
Arlington, Virginia, October 23, 2023
DAMAGE ID attended the ACRA trade association “bootcamp” on October 23-25, 2023. It was an exciting and intense 3 days, filled with networking and advocacy for interests of the car rental industry via ACRAPAC, the political action committee, associated with ACRA.
ACRA represents 98% of America’s car rental industry, and is comprised of 300+ car rental companies including larger brands such as Alamo, Avis, Budget, Dollar and Enterprise. In addition, there were many smaller companies in attendance such as Edge Rental from New York and AMPM Rental from Los Angelos.
The first day included “inside” industry learning, via panel discussions, held at the Westin in Arlington. Panel presentations included:
Charlie Dalsass, partner and software engineer from DAMAGE iD, presented on the panel on damage recovery. Mr. Dalsass emphasized the importance of digital “baseline” photo and video capture as a way to improve profitability when collecting for damage. Mr. Dalsass also discussed the state of DAMAGE iD’s AI-based damage detection as well as the advances and challenges in that area.
Day 2 and 3, were held at capitol hill in DC, meeting with senators and congress members to advocate for issues relevant to the car rental industry. Topics included:
At the reception on Tuesday, Sen. Kyrsten Sinema (I-AZ) and Sen. Jacky Rosen (D-NV) gave speeches supporting the car rental industry.
The event was a great way to meet and work closely with customers, as well as learn about the political process. DAMAGE iD hopes to attend again in 2024… until then!
To welcome Bevy-Express, a beverage delivery service based in Milano, Italy, DAMAGE iD launched its Italian version! It is important to us that we create a product that is accessible to business’s all over the world. So, for a small fee, DAMAGE iD can ADD your Country’s language: Slovakia, Bulgaria, Bosnia… you choose, just contact us!
To switch the language on your Android:
Step One: Go into Settings Android App
Step Two: Select Language
Step Three: Login to the DAMAGE iD App in Your Language.
Step 4: Identify DAMAGE types in your preferred language!
To apply for a FREE TRIAL account with DAMAGE iD, open the following link:
https://www.damageid.com/free-trial/